FAQs

Here you can find answers to commonly asked questions. If you have any other questions please do not hesitate to reach out directly using our contact page

Do you have tracking information for my order?

Your order will only have tracking information if you purchased a shipping option that includes it on checkout. If you did purchase a tracked shipping option this information will be automatically emailed/texted to you when your order ships. Additionally, you can visit the order status page linked in your order confirmation email.

If you need any help regarding the status of your order please do not hesitate to reach out using our contact page!

How long before my order ships?

We aim to have your order down to the post office within three days, though often much sooner!

If you purchased a pre-order we will have it down to the post office per the ship date on the product listing.

If you order multiple items, for example an in stock item and some pre-orders, we always ship items separately as they are finished so you are not waiting.

What are the shipping options?

We offer global shipping fulfilled through USPS. Shipping options and rates are shown during checkout.

Do I have to pay taxes / customs on my order?

Applicable taxes are automatically calculated and charged on checkout.

Shipments to the UK and EU are subject to VAT. Additional customs fees may be charged upon delivery to shipments outside of the US, UK and EU.

How do I make changes to an order I’ve already placed?

Please reach out ASAP using our contact page with details about what you would like modified. Changes to your order can be made anytime before it ships.

Can you make custom requests?

We do not offer one off signs, but we're happy to hear new ideas! Please reach out using our contact page and let us know what you would like to see. We base new designs off what people request the most.

What is the return policy?

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 14 days of receiving your order, less the original shipping cost. You can return your product for store credit, a different product of the same or less value, or a refund to the original payment method.

Do you have an affiliate program or do content sponsorships?

Yes and Yes! If you are interested in working with Creator Crafted, you can find information on our affiliate program here. We frequently offer sponsorship opportunities and additional partnership perks to our most active affiliates.